Frequently Asked Questions - FAQ
Looking to the answer to commonly asked questions? You've come to the right place!
Below you fill find answers to out most common question about making orders, shipping, returns and more.
If you have any questions you think might not be covered, don't hesitate to get in touch with on over on our contact us page.
General
How do I contact Trauve about how to how to use the website or an issue?
I have a question about a product. Who can I ask?
Returns
How do I initiate a return?
What’s the Returns Policy?
Shipping
Where will my order come from?
Trauve Credit
Are there any exclusions on what I can spend my Credit on?
Can I spend my Trauve Credit on shipping?
How do I earn Trauve Credit?
How do I know how much Trauve Credit I have?
How do I spend my Trauve Credit?
How long does my credit last for?
Selling on Trauve
Can I sell my products on trauve if i'm not an Australian brand?
How do I sell my products on Trauve?
Popular Categories
© 2021-2024
Trauve acknowledges the Wurundjeri Woi Wurrung and Bunurong Boon Wurrung Peoples of the Eastern Kulin Nation who are the Traditional Custodians of this land on which we work. We acknowledge the Traditional Custodians of Country throughout Australia. We recognise their continuous relationship to the land and pay our respects to Elders past, present and emerging.